The new year is the perfect time to invest in your growth. Join this free virtual Executive Coaching Series, designed to help you sharpen your skills and achieve your goals.

Each session begins with a brief overview of the Executive MBA program, followed by an engaging presentation from a top executive coach.

People want to do business with those with whom they have a relationship. Do you have a plan to build those relationships by retaining your satisfied customers and skillfully managing their expectations?

Lynn Teel, owner of LT Etiquette and coach in the UTA Executive MBA program, will share invaluable business etiquette tools to elevate the customer experience. More importantly, she will show you how effectively managing customer expectations can lead to positive outcomes and create loyalty. These tools will include essential customer service tips and strategies for effectively managing their expectations with kindness and courtesy.